The support provided on this page covers a wide range of areas, from illness to disability to concerns about sexual health. There are organisations for dealing with a huge range of health-related issues here. If illness or another problem is affecting your degree, have a look at the academic support page.

Don't forget the Academic, Financial and LGBT support pages if your issue falls in one of those areas, as well as the General Welfare page.

For any numbers starting with (2), you can miss it off if you are calling from a university internal phone. For example, you can call Nightline on 70270 from an internal phone, 270270 from any other phone in Oxford and 01865 270270 from anywhere else in the UK.

Illness and General Health

If you're ill, your first port of call is the College nurse, Anthea Jones, who acts as nurse for Corpus, Oriel and Jesus colleges. She has an enormous breadth of knowledge and experience and welcomes being contacted at anytime with your concerns. She is available at times throughout the day which you don't have to book, and you may visit her at any of the three colleges. She will even visit you in your room if you are unable to make it to her. Details of the times she is available and her contact details can be found here.

For more serious problems, Dr. Gancz (male) & Dr. Drury (female) are at 9 King Edward's Street, just up on Oriel Square. Their number is (01865) 242657. At the beginning of your first year in Oxford you should register with the practice and make the doctors there your general practitioners (the college office should sort this for you if you follow their instructions). Then, if you require treatment whilst at home, you can visit your home practice as a temporary patient. When you finish University, you can re-register with your original practice.

As of 1st April 2007, each quantity of drug or item on prescription costs £6.85, and an NHS eye test costs £18.85 (but the prices of glasses and lenses vary greatly).

Dental Access Centre
You should get regular check-ups at your own dentist at home, but if you need emergency dental work while at Oxford you can go to the Dental Access Centre at Raglan House, 23 Between Towns Road in Cowley. They are open Monday to Thursday 8.30am - 4.30pm and Friday 8.30am - 4pm. Call (01865) 456640 to book an appointment (you don't need an appointment, but you'll probably get quicker treatment if you have one).
John Radcliffe Hospital
This is where the local Accident and Emergency (A&E) unit is. It's located on Headley Way, Headington, Oxford, OX3 9DU. The number 14/14A Stagecoach bus will get you there, or the city13 or cityX13 Oxford Bus Company buses (£1.80 from Queens Lane/High St). You can phone them on (01865) 741166, and they have an accident service line: (01865) 220208 / (01865) 220209. Don't forget that if someone is seriously injured or their life is at risk, you should call 999. All lines should be staffed 24 hours a day.
NHS Direct
Phone 0845 46 47 (24 hrs) for non-urgent health queries. For example, if you notice something wrong and you don't know whether it's worth visiting the doctor for, NHS Direct can help make that decision. Check out their website - it has loads of useful information on it.
Meningitis Research Foundation
If you are concerned that you or a friend might have meningitis or septicaemia, or if you or someone you know does have meningitis or septicaemia and you want advice or support, you can phone the Meningitis Research Foundation for free on 0808 800 3344 (24 hrs). You can also email them at helpline@meningitis-trust.org.
Meningitis Trust
The Meningitis Trust offer facts, information, literature and support to people concerned about meningitis and meningococcal disease. You can phone them on 0800 028 18 28 or email them at helpline@meningitis-trust.org.

Sexual Health

You may find useful information in the transcriptions of welfare talks.

GUM Clinic
The Genitourinary Medicine (Sexual Health) Clinic at Churchill Hospital in Headington is open Monday to Friday between 9.15am and 6pm, with walk-in HIV testing between 1.30pm and 2.30pm. You can book appointments at the clinic on (01865) 741 841. We have a page on visiting the GUM clinic if it's your first time. The U5 Stagecoach bus will get you there, or the city15 Oxford Bus Company bus (about £1.60 from Queens Lane/High St).
Sexual Helpline
0800 567 123 (24 hours)
Oxford Sexual Abuse and Rape Crisis Centre
Listening and support for female survivors of rape, sexual abuse, domestic violence and sexual harassment. You can phone them on (01865) 726 295 or email them at osarcc@gmail.com. They are open Mondays 6.30pm to 9pm, Thursdays 6.30pm to 9pm and Sundays 6pm to 8.30pm.
Survivors UK
Survivors UK provide information, support and counselling for men who have been raped or sexually abused. You can phone them on 0845 122 1201 between 7pm and 10pm on Mondays, Tuesdays and Thursdays, or you can email them at info@survivorsuk.org.
Roofie Foundation
The Roofie Foundation provides an advisory and information service for victims of drug facilitated sexual abuse. You can call them on 0800 783 2980 between 9am and 9pm. (Roofie is slang for a type of date rape drug)
Terence Higgins Trust
The Terrence Higgins Trust is a charity dealing with HIV and AIDS. They can provide emotional support and information for anyone worried about or suffering from HIV or AIDS via their THT Direct service. You can call them on 0845 12 21 200 between 10am and 10pm on Monday to Friday, and from 12 noon to 6pm on Saturday and Sunday, or you can email them at info@tht.org.uk.
Family Planning Clinic
The family planning service offers contraceptive advice and supplies and time to talk, particularly around sensitive issues like pregnancy and sexually transmitted diseases. They are located on the first floor of Raglan House on Between Towns Road in Cowley. They open Monday to Thursday 9.30-7.00pm, Friday 9.30-4.00pm and Saturday 10.30-1.30pm. You can phone them on (01865) 456 666
British Pregnancy Advisory Service
If you are or think you might be pregnant, you can call BPAS on 08457 30 40 30. They will provide you with information to help you make a decision about what to do, without trying to guide you towards any particular choice.

Drugs and Alcohol

NHS Drug and Alcohol Advice
Available 24 hours a day from Chilton clinic, Warneford Hospital. You can phone them on (01865) 226243
Alcoholics Anonymous
Helpline: 0845 769 7555; help@alcoholics-anonymous.org.uk. Alcoholics Anonymous are an informal society for people who wish to stop drinking, and for recovered alcoholics. There are no fees for joining, and you can get support for a drinking problem from others who have experienced alcohol addiction themselves.
Drinkline
Phone 0800 917 8282 between 9am and 11pm, Monday to Friday, for information and self-help materials, help if you are worried about your own drinking, support if you are worried about the drinking of a friend or member of your family and advice on where to go for help. Drinkline is confidential and no names need be given. If you call, you will have the option of listening to recorded information about alcohol or talking to an adviser.
Narcotics Anonymous
Helpline (10am-10pm): 0845 3733366; nahelpline@ukna.org. Narcotics Anonymous are very similar to Alcoholics Anonymous, but they are aimed at users of other drugs. As with Alcoholics Anonymous, there are no fees and you can get support from others who have had drug addictions themselves.
National Drugs Helpline (Talk to Frank)
You can phone them on 0800 77 66 00 (24 hours) or send them a message online. They provide confidential, straightforward information about drugs. The Talk to Frank website also has lots of information and other support contacts.
Roofie Foundation
The Roofie Foundation provides an advisory and information service for victims of drug facilitated sexual abuse. You can call them on 0800 783 2980 between 9am and 9pm. (Roofie is slang for a type of date rape drug)

Disabilities

See also: mental health. We also have a page on dyslexia.

University Disability Office
You can phone the disability office on (2)80549 or email them at disability@admin.ox.ac.uk if you have queries or concerns about access, discrimination or provisions for disabilities at the university.
OUSU Equal Opportunities
You can contact the OUSU Vice President for Welfare and Equal Opportunities on (2)88461 or email her at welfare@ousu.org if you have concerns about discrimination, access or other areas where the university should be providing for your disability.
Skill
Information Service: 0800 328 50 50; info@skill.org.uk. Skill, the National Bureau for Students with Disabilities, is an independent charity that promotes opportunities for people with any kind of disability in learning and employment. Among other things, it provides a free information and advice service.

Mental Health

Mind Info Line
The Mind Info Line is available Monday to Friday, 9.15am to 5.15pm, on 0845 766 0163. You can also email them at info@mind.org.uk. They can provide information, support and understanding for people suffering from, affected by or concerned about mental illness. They don't provide medical advice (you should see a doctor for that) or ongoing support (see instead Oxford University Counselling Service).
OUSU Equal Opportunities
You can contact the OUSU Vice President for Welfare and Equal Opportunities on (2)88461 or email her at welfare@ousu.org if you have concerns about discrimination, access or issues surrounding mental health and the university's provision for and response to those issues.